About Madison Utility District

The Madison Suburban Utility District Office Hours are from 7:30 a.m. to 4:00 p.m., Monday through Friday.

Convenient Payment Options
- Automated payments may be made through the phone system at 615-868-3201 with a credit or debit card. An account number is necessary to access account information and use this payment option. 

- A Drive-up Payment Drop Box is located in the parking lot of the Business Office for payments made by a
check or money order.

- Automated Bank Draft is also available.  Enrollment Forms may be printed from this website or by calling the Business Office. A voided check must be submitted with the completed enrollment form.

Online Payments:
On-line Payments may be made through this website by clicking on the view and pay bill option.

Contact Us:
Customer Service: (615) 868-3201
Emergency After Hours: (615) 865-1636
Fax: (615) 868-5595

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